It's getting harder to entice people to take the time to complete phone-based surveys. You might only get one shot so it better be good.

eBrain's staff of ACNeilsen Burke Institute trained research professionals can work with you to develop survey questions which get to the point quickly.

The Survey Design Process Briefly -

• Start with a thorough needs/requirements analysis
• Develop an "Outcome Summary" (ask us about this)
• Formulate questions, responses, scales, and skips
• Test the questionnaire